Auto Claims Representative - Dealer Open Lot

We are a national internal claims program that is fast-paced and growing. This position handles 1st party Damages to the auto dealer’s Inventory and other first-party commercial auto damage claims. As the adjuster in this role, you will handle the claim from the first notice of loss through resolution/settlement and the payment process.

• Directly handle assigned claims. (Desk Position).

• Provide quality customer service and ensure file quality, timely coverage analysis, and communication with the insured based on the application of policy information to the facts or allegations of each case.

• Directly investigate each claim through prompt contact with appropriate parties, such as policyholders, accounts, law enforcement agencies, witnesses, agents, and technical experts, to determine the extent of damages and contribution potential.

• Verify the nature and extent of property damage by obtaining and reviewing appropriate records and damage documentation.

• Represent the company as a technical resource and act within established professional guidelines as well as applicable state laws.

• Apply established file management protocols and metrics to all claims and document the rationale for any departure from applicable protocols and metrics with or without assistance.

Requirements:

• 2-5+ years of Auto Physical Damage claims experience.
• Commercial auto experience is preferred but not required.
• Attention to detail with strong organizational skills.
• Ability to provide a high level of customer service to both internal and external customers.
• Proficient in Excel and Word.

Our mission is to organically grow our independent agency to assist as many clients as possible and mitigate risk. We execute at the highest level from day one to every day moving forward. We set the gold standard in success, continuously raising the bar as we change the way the industry thinks about products and services.