We are looking for an enthusiastic, service-oriented athletic club front desk receptionist to join our guest services team. In this role, you will greet members and guests, manage accounts, respond to inquiries, and address concerns to ensure an outstanding experience for everyone.

The ideal candidate will have strong communication skills and a genuine commitment to guest satisfaction.

If you enjoy working with people in a positive, team-focused environment, we encourage you to apply today.

• Greet members, answer questions, assist with equipment, and address concerns.
• Regularly clean and sanitize fitness equipment, common areas, and locker rooms; fold and manage towel service.
• Monitor the fitness floor, ensure rules are followed, and respond to accidents or emergencies.
• Help fitness trainers, manage bookings (spa/training), and handle front desk tasks like check-ins.
• Complete daily checklists and reports, and handle lost and found items.

• Well-versed in taking telephone calls and handling stressful situations.
• High school graduate, GED recipient, or equivalent.
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills.

Conveniently located in downtown Binghamton’s business and government districts. Accessible from all major highways, our inviting Binghamton hotel is situated near the confluence of the Chenango and Susquehanna Rivers.