The Assistant Manager role is a key position within the store leadership team and will assist the Manager in daily operations, sales, inventory, vendor relationships, and staff management. They will also ensure the smooth and successful operation of the retail business while fostering a positive team environment and enhancing the guest experience.

• Support the Manager in overseeing daily store operations
• Assist in managing inventory control, ordering supplies, and maintaining vendor relationships
• Move dynamically on the retail floor, provide excellent customer service to ensure an optimal guest experience, and resolve customer issues
• Train and develop staff on product knowledge, sales techniques, and company policies
• Provide retail floor leadership to team members and make decisions to maintain the efficiency and effectiveness of retail floor operations
• Support sell-through management by ensuring the accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries
• Monitor sales performance and implement strategies to achieve targets
• Handle cash transactions and operate Point of Sale (POS) systems
• Communicate effectively with team members and upper management
• Ensure compliance with current and future company policies and procedures
• Carry out organization-wide operational directives, projects, and initiatives
• Ensure a smooth, start-to-finish experience for guests

• Proven experience as a retail Assistant Manager or similar role
• Strong ability to sell products and drive sales
• Proficient in inventory control procedures
• Excellent phone etiquette and communication skills
• Ability to manage and motivate a team effectively
• Training development for staff experience
• Knowledge of POS systems and basic clerk duties
• 1-2 years of experience in retail
• 1-2 years in customer service

Players World of Sports has a long-standing history as an independent, family-owned business, proudly serving the local Hilton Head Island community since 1982. Players World of Sports has a strong reputation in Hilton Head Island and surrounding communities as the go-to experts in tennis racquet selection, racquet re-stringing, and the fast-growing sport of pickleball.

Perks and Benefits

• Flexible scheduling options
• Employee discounts and special perks
• Opportunities for growth and skill development
• Fun, team-focused work environment