Assistant Manager

Goodwill Industries - Indiana • Plymouth, IN, US

Posted 6 days ago

Description

We are seeking a motivated Assistant Manager to oversee the day-to-day operations of a fast-paced retail store. This role ensures all aspects of the store run smoothly, including customer service, inventory control, and sales. You will foster a positive and welcoming environment for customers while supporting and developing a productive team. Reporting to the Store Manager, this role is integral to achieving operational excellence and providing an exceptional shopping experience.

As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Responsibilities

Recruit, hire, and train team members to build a competent, diverse, and motivated workforce
Take part in regular meetings to review store performance and help develop improvement strategies
Enforce safety procedures to ensure a safe and secure environment for both employees and customers
Oversee and coordinate daily store operations, including sales floor activities, merchandising, inventory management, and customer service
Take appropriate disciplinary actions to maintain high standards of conduct and performance
Ensure all departments work collaboratively to achieve store goals and optimize workflow efficiency
Monitor and mitigate potential security risks, including internal theft and shoplifting
Maintain clear communication with the Store Manager regarding operations, staff performance, and store challenges
Monitor employee performance, provide coaching and feedback, and support professional development
Support in creating and executing corrective action plans to resolve operational concerns
Perform other duties as assigned to support store operations and team success

Qualifications

Reliable transportation, a valid driver’s license, and proof of insurance for travel between job sites
Excellent verbal and written communication skills for interacting with employees, customers, and management
Experience cultivating a positive, supportive, and productive workplace environment
High school diploma or equivalent required, or the ability to obtain one through The Excel Center
Ability to pass a criminal background check and drug screening
Solid customer service abilities, including resolving concerns and maintaining customer satisfaction
Demonstrated leadership experience with the ability to motivate team members and ensure accountability

Compensation

$17 - $17/hour

About Goodwill Industries - Indiana

At Goodwill Industries - Indiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.