Assistant Manager

Goodwill Industries of Michiana - Northwest • Merrillville, IN, US

Posted 2 months ago

Description

We are looking for a dedicated Assistant Manager to help lead a busy retail store and ensure seamless daily operations. You will manage customer service, inventory, and sales while creating a positive and engaging shopping experience. This role also focuses on coaching and supporting a high-performing team. Reporting to the Store Manager, you play a key role in driving store success, maintaining operational efficiency, and delivering an outstanding experience for every customer.

As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Responsibilities

Oversee and coordinate daily store operations, including sales floor activities, merchandising, inventory management, and customer service
Evaluate employee performance, provide ongoing coaching and feedback, and support professional growth
Foster collaboration across departments to meet store objectives and improve operational efficiency
Recruit, hire, and train team members to build a competent, diverse, and motivated workforce
Assist in developing and executing corrective action plans for operational issues

Qualifications

Experience fostering a positive and productive work environment
High school diploma or equivalent required, or the ability to obtain one through The Excel Center
Strong customer service skills with the ability to resolve concerns and ensure satisfaction
Demonstrated leadership experience with the ability to motivate team members and ensure accountability
Ability to pass a criminal background check and drug screening

Compensation

$17 per hour

About Goodwill Industries of Michiana - Northwest

At Goodwill Industries of Michiana - Northwest, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.