Holiday Inn Milwaukee Riverfront by IHG logo
Assistant Hotel General Manager
Holiday Inn Milwaukee Riverfront by IHG•Milwaukee, WI, US
Posted ago
Description
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!
Responsibilities
  • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
  • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
  • Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
  • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
  • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
Qualifications
  • Must have at least 3 or more years of experience in the hospitality field
  • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
  • A proven record of experience managing a team, preferably in a hospitality role, is required
  • Possess excellent organizational skills, communication skills, and problem-solving skills
  • Proven customer service experience as a manager; strong guest-focused mentality
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