Assistant Hotel General Manager

Homewood Suites by Hilton Florence • Florence, KY, US

Posted 27 minutes ago

Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities

Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service

Qualifications

Must have a high school diploma or GED

A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
Have superb communication skills, organizational skills, and problem-solving skills
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
A proven record of experience managing a team, preferably in a hospitality role, is required
Must have at least 3 or more years of experience in the hospitality field

Compensation

$45,000 - $50,000 Annually

About Homewood Suites by Hilton Florence

Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding guest expectations. We’ve earned a reputation as one of the premier hotel development and management firms in the region by combining high operational standards with a streamlined, scalable business model.