Assistant Hotel General Manager

voco | The Clair • Cincinnati, OH, US

Posted 2 hours ago

Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities

Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed

Qualifications

You must have 3 or more years of experience working in the hospitality field
Possess excellent organizational skills, communication skills, and problem-solving skills
Must have a strong focus on putting the guest first with exceptional customer service experience
Previous experience managing a team is required; preferably in a hospitality role such as department manager
You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field

Compensation

65,000 - 80,000

About voco | The Clair

Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 600 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.