Assistant Hotel General Manager
WoodSpring Suites Cartersville - Emerson • Cartersville, GA, US
Posted 11 hours ago
We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!
Inspect rooms daily to ensure that brand standards are met and rooms are guest-ready
- Consult with the general manager to ensure that all guest service standards are met daily
- Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
- Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
- Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
- Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Previous experience managing a team is required; preferably in a hospitality role such as department manager
- You must have 3 or more years of experience working in the hospitality field
- Possess excellent organizational skills, communication skills, and problem-solving skills
- This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
Compensation
$42,000 yearly
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
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