Assistant General Manager

Triple Crown Hospitality • Louisville, KY, US

Posted 4 hours ago

Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience.

Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!

Responsibilities

Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas

Qualifications

A proven record of experience managing a team, preferably in a hospitality role, is required
Must have a strong focus on putting the guest first with exceptional customer service experience
Showcase exceptional organizational, communication, and problem-solving skills
A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
Must have at least 3 or more years of experience in the hospitality field

About Triple Crown Hospitality

Triple Crown Hospitality operates top-tier hotels and always strives to ensure maximum guest, employee, and owner satisfaction. Combining Team, Trust & Tradition, Triple Crown Hospitality has an award-winning formula, and our hotels speak for themselves.