We are currently seeking a Front Desk Customer Service Representative to join our Team.

Part-Time Front Desk Agent must be able to work 3 PM- 11 PM approximately 3-4 days a week, with the possibility of working Night Audit shifts as needed.

• Greet and welcome guests with a friendly and professional attitude.

• Check guests in and out efficiently and accurately.

• Handle reservations, cancellations, room assignments, and guest requests.

• Answer phones and respond to guest inquiries in a timely manner.

• Process payments and guest transactions accurately

• Monitor and maintain the front desk area to ensure it is clean and organized.

• Assist with daily hotel operations and other duties as assigned by management

• For night audit shifts, complete nightly reports, balance accounts, and perform required overnight procedures.

• Previous Hotel front desk experience is required.

• Friendly, professional, dependable, and welcoming personality.

• Strong computer and basic math skills.

• Ability to handle cash, credit card transactions, and guest accounts accurately.

• Ability to remain calm and professional when handling guest concerns or difficult situations.

• Must maintain a professional appearance and attitude at all times.

• Ability to multitask and work efficiently in a fast- paced hotel environment.

• Excellent Customer Service and Communication Skills.

• Ability to work independently and as part of a team.

• Must be available to work weekends and holidays when required.

• Flexible with scheduling and willing to assist with Night Audit Shifts when needed.

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.