McGowan Mortgages — a top-producing branch of NEXA Mortgage LLC — is hiring a remote Application Specialist to join our high-energy front-end sales support team. We work with 300+ wholesale lenders to find the best rates and programs for every borrower, and our Application Specialists are the first point of contact who make that happen.

What You'll Do:

• Be the first voice a new lead hears — respond to inbound leads within 60 seconds via phone, text, and email
• Qualify borrowers and begin the pre-approval process by collecting financial documents and running initial scenarios
• Provide exceptional customer service — you're setting the tone for the entire client experience

What We Offer:

• Competitive salary: $50,000 – $65,000 annually
• Fully remote position — work from anywhere in the U.S.
• Access to 300+ lenders — you'll always have a solution for clients
• AI-powered tools and automation that eliminate busywork so you can focus on people
• Supportive, collaborative team culture led by producing Branch Manager Derek McGowan
• Growth path into Loan Officer Assistant or Licensed Loan Officer roles
• Paid training and ongoing professional development

If you love helping people, move fast, and want to be part of a team that's redefining how mortgages get done — apply now.

• Respond to new inbound leads within 60 seconds via phone, text, and email
• Manage a high-volume pipeline of leads from Zillow, Realtor.com, social media, and referrals
• Enter loan applications into ARIVE (Loan Origination System) with accuracy
• Coordinate handoffs to Loan Officer Assistants and Processors for qualified files
• Track all client interactions in CRM and Monday.com pipeline boards
• Follow up with prospects to drive application completions

• 1-3 years of experience in mortgage lending, real estate, banking, or high-volume sales/intake
• Strong phone presence and excellent written communication skills
• Comfortable with technology: CRM systems, LOS platforms, and multi-tab workflows
• Self-motivated, organized, and able to thrive in a fast-paced remote environment
• Bilingual (English/Spanish) is a strong plus, but not required
• High school diploma or equivalent required; college degree preferred
• Self-motivated, organized, and thrives in a fast-paced remote environment
• Genuine desire to help people achieve homeownership

McGowan Mortgages is building a culture that would make this your long-term home in the mortgage business. We were awarded #1 Mortgage Company in Kansas City in 2023 and 2024 by putting time, effort, and resources into building the best possible team model there is.

This has also allowed me to become the #1 Loan Officer at the largest Mortgage Broker in the country - NEXA Mortgage.

We maintain a high standard of excellence to clients, which maintains stability for team members in such an unstable mortgage market these days.

We have built our business around a reputation known for top-notch service and the widest variety of loan options, which allows clients and Realtors to trust that we are the best fit for their home loans.