Am Bistro Server
Courtyard Pittsburgh Settlers Ridge • Pittsburgh, PA, US
Posted 1 day ago
Description
AM Bistro Server 6 am to 2 pm
Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued.
We are hiring Hotel Restaurant/Food Service Servers
We are looking for people who have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guests receive in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them.
Here are some reasons our associates like working for us:
Benefits (Full-Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401(k) options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates, and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and our commitment to providing the best customer service and quality accommodations in every market we exist in.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Responsibilities
The Server performs guest service in the dining room, bistro, or food service outlet by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests, makes drink orders, completes and takes food orders, and provides follow-up for satisfaction. The server has thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.
Responsibilities and essential job functions include but are not limited to the following:
Maintains a calm demeanor during periods of high volume or unusual events
Makes decisions and solves problems in the interest of 100% guest satisfaction
Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
Concord and Brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
Maintains a clean and organized workspace
Maintains regular and punctual attendance
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Comply with brand and corporate dress code
- Perform all restocking and cleaning activities as directed, including opening and closing duties
- Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
- Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations
- Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
- Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests
Qualifications
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Candidates must have completed high school or received similar certification (GED)
- We prefer some experience working in the food service industry
- Outstanding time management and organizational skills
- Must have excellent communication and interpersonal skills with customers and coworkers
Compensation
$13 hourly
About Courtyard Pittsburgh Settlers Ridge
Courtyard Pittsburgh Settlers Ridge is a modern Marriott hotel dedicated to providing exceptional hospitality for both business and leisure travelers. Conveniently located near Pittsburgh International Airport, Robinson Town Centre, and downtown Pittsburgh, our hotel offers comfortable accommodations, outstanding service, and thoughtful amenities designed to make every stay enjoyable.
Our team is committed to creating a welcoming environment where associates are empowered to deliver genuine hospitality, exceed guest expectations, and support one another. We take pride in fostering a positive workplace culture that values teamwork, professional growth, accountability, and a passion for service. Whether you're beginning your hospitality career or bringing years of experience, Courtyard Pittsburgh Settlers Ridge offers opportunities to learn, grow, and make a meaningful impact every day.
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