We are seeking a detail-oriented and personable Administrative Assistant to support office operations, onboarding/offboarding processes, benefits, and mortgage banking re-certifications.

This role is ideal for someone who enjoys keeping processes organized while also interacting professionally and positively with staff and partners. The right candidate is structured, dependable, and proactive — but also approachable and easy to work with.

You will play an important role in ensuring internal processes run smoothly and deadlines are met with accuracy and care.

In Office Position

• Manage and track employee onboarding/offboarding documentation
• Assist with mortgage banking re-certifications and compliance requirements
• Maintain organized digital and physical filing systems
• Monitor deadlines and follow up to ensure documentation is completed on time
• Serve as a friendly and professional point of contact for internal staff and external partners
• Support day-to-day office administrative functions
• Identify opportunities to improve internal processes and organization

• Prior administrative or office support experience required
• Benefits administration and/or HR background highly preferred
• Experience in mortgage, banking, compliance, or financial services strongly preferred
• Comfortable learning new systems and adapting to structured processes
• Excellent written and verbal communication skills
• Ability to balance attention to detail with strong interpersonal skills
• Associate’s degree preferred but not required

Culture & Work Environment

We operate in an accountability-driven office environment, and we value professionalism, teamwork, and respectful communication.

This position is best suited for someone who:

• Takes ownership of responsibilities
• Follows through without constant reminders
• Enjoys supporting others
• Brings a positive, steady presence to the office

For the right person, there is an opportunity for stability and professional growth within a supportive team environment.

We are a community-focused financial institution headquartered in Parsons, Tennessee, proudly serving individuals, families, and businesses across our region for over 100 years. Built on a tradition of personal service, integrity, and deep community roots, we combine the trusted relationships of a local bank with the capabilities of a modern lending operation.

Through our mortgage division, Victorian Finance, we extend that same commitment nationwide—delivering residential mortgage lending and servicing with a focus on accuracy, compliance, and exceptional borrower care. Our servicing team is central to that mission, managing each agency loan with precision from boarding through payoff. We offer our employees a supportive, collaborative culture, meaningful opportunities for professional growth, and the tools and training to build a rewarding career in mortgage servicing.