Royal Rigging — Administrative Assistant (Operations)

Royal Rigging is a fast-growing rigging supply and service company based in the Lower Mainland. We specialize in custom lifting solutions, inspections, and quick-turn service for the construction and crane industries. Our team takes pride in solving problems, moving quickly, and helping customers keep their jobs safe and on schedule.

The Role

We are looking for a highly organized Administrative Assistant to support the day-to-day operations of our business.

This role is central to keeping jobs, documentation, customer communication, and invoicing organized from start to finish. You will work closely with the administrative team, sales team, and shop to ensure information is accurate, customers are supported, and jobs continue moving forward.

Compensation

$47,800–$52,000 per year, based on experience.

Why Work With Royal Rigging?

• Join a growing local company with a real opportunity to develop and move up

• Work with a supportive team that values trust, safety, and doing things properly

• Your ideas, initiative, and attention to detail will be noticed

• Learn from a knowledgeable team in a hands-on, fast-moving industry

• Benefits, overtime, and occasional weekend work may be available depending on operational needs

• Create, review, and manage inspection certificates, reports, and related documentation

• Assist with invoicing, job tracking, and order entry

• Maintain organized job files, customer records, and internal tracking systems using Google Drive and Google Sheets

• Manage incoming customer orders, inquiries, and requests

• Coordinate with the shop regarding job status, timelines, and completed work

• Follow up with customers on quotes, orders, and outstanding information

• Assist with preparing quotes and processing customer orders

• Track jobs from initial request through completion and invoicing

• Communicate professionally and clearly with customers, suppliers, and internal team members

• Support general administrative tasks and help improve day-to-day processes. Internal systems are clean and up to date

What We’re Looking For

• Strong attention to detail—accuracy is essential in this role

• Excellent organization and ability to manage several priorities at once

• Comfortable using Google Drive, Google Sheets, QuickBooks, and digital systems

• Reliable, proactive, and able to follow established processes

• Clear written and verbal communication skills

• Able to work well independently while supporting a close-knit team

• Comfortable working in a fast-paced environment where priorities can change

Previous administrative, operations, customer service, or office coordination experience

• Experience with QuickBooks and Google Workspace, including Google Drive, Docs, and Sheets

• Experience with Rubicon ERP Software is considered an asset

• Experience with job tracking, invoicing, quoting, or document management is essential

• Familiarity with construction, industrial supply, rigging, or inspection environments is an asset, but not required

Royal Rigging is a fast-growing rigging supply and service company based in the Lower Mainland. We specialize in high-performance gear like chains, wire rope, slings, shackles, and engineered lifting solutions. Our team is made up of people who work hard, take pride in getting it right, and genuinely care about the customers we serve — from crane operators to construction crews.

Why Work With Royal Rigging

• Tight-knit crew that values trust, safety, and doing the job right
• Fast-growing company with room to move up
• Work that’s hands-on, physical, and satisfying
• Your ideas and initiative are noticed and appreciated
• We train from within and promote based on effort and skill
• OT, weekend work, benefits